Checking in to Still Spa
Please arrive 30 minutes prior to your treatment to start your Still Spa
experience.
Canceling your treatment
Your reservation is held exclusively for you! Should you need to change or cancel
your reservation we ask 48 hour advance notice to avoid full charge of each
treatment booked. For groups of 4 or more we ask for a 72 hour cancelation.
Running late to your treatment
As a courtesy to other guests and staff, appointments will be automatically
cancelled ten minutes after scheduled start time and charged according to
cancellation policy. Late arrivals will not receive extension of scheduled
appointments.
Amenities
Still Spa has a relaxation room exclusively for spa guests to unwind and indulge in
relaxation. Enjoy our dry cedar sauna and rainfall shower in the women’s locker
room before or after your treatments.
Return Policy
All merchandise including retail and jewelry are final sale. We do not
accept returns for any retail items – we do however offer complimentary
consultations with trained therapists to help you find the product that is perfect
for you. Gift Cards are non-refundable and cannot be exchange for cash. The
Spa at Woodmark is not responsible for lost, damaged or stolen gift cards.
Gratuities
Our prices do not include gratuities. The staff may accept gratuities solely at your
discretion. For groups of 4 or more there is an automatic 20% gratuity.
*prices and services subject to change without notice.